Booking Questions
Learn how to book your trip with ease, covering both group and individual reservations.
FAQ
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Our FAQs
Have questions about your next trip with PointB? We’re here to help! If you have any questions, feel free to reach out to us. Here are some common topics we can assist you with:
- Generic
- Destination
- VISA
- Accomodation
Frequently Asked Questions
Everything You Need To Know
What is included in the tour price?
The price includes transportation, accommodation, meals, guided tours, and all entrance fees for attractions.
Do I need to book in advance?
Yes, we recommend booking at least 2-3 weeks in advance to secure your spot, especially during peak travel seasons.
Can I customize my tour?
What is the best time to travel?
Do I need a visa for international travel?
What happens if I need to cancel my tour?
Do you offer group discounts?
Are meals included in the tour price?
What should I pack for the trip?
Can I bring children on the tour?
How do I make a reservation?
Are there any hidden fees?
What should I do if I miss my flight?
Are the tours guided?
What if I have dietary restrictions?
Can I travel solo?
How can I contact you?
What happens if I have a medical emergency during the tour?
What payment methods does PointB.Travel accept?
What is your cancellation policy, and how can I request a refund?
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Payment & Refunds
Understand payment methods, cancellation policies, and how to process refunds easily.
Service Information
Explore detailed information on our travel packages, services, and current special offers.
Assistance
Learn how to get in touch with our support team for any questions or travel-related concerns.
